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A New Chapter with James & Olivia ✨
We’re excited to welcome you into the world of James & Olivia — where timeless style and thoughtful service go hand in hand.
Whether you have a question, a special request, or simply want to say hello, we’re here for you.
📧 You can always reach us at support@jamesolivia.com.
We’re here to help
Our customer service team is available Monday to Friday, 9:00 AM – 5:00 PM (CET).
We aim to respond to all inquiries within 48 hours.
For general questions or assistance, feel free to use the contact form below or send us an email.
Returns
To request a return, simply email us or use the contact form below.
We offer a 30-day return window, as outlined in our return policy.
Before submitting your request, we kindly ask you to review our Returns Policy to ensure your item is eligible.